Dallas-Fortworth, Texas
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Unless otherwise stated, all eligible products and services come with a standard warranty of:
12 months from the date of purchase for manufacturing defects6 months on accessories (if applicable)
This warranty is applicable only to original purchasers and is non-transferable.
🛠️ What’s Covered
The warranty covers:
Manufacturing defects in materials or workmanship Faulty components or hardware failures under normal use Service or repair costs for issues covered under the warranty
This warranty does not cover:
Damage due to misuse, accidents, or improper handling Normal wear and tear (e.g., scratches, discoloration, battery depletion)Unauthorized modifications or repairs Damage caused by external factors (power surges, liquid spills, etc.)
To initiate a warranty claim:
Contact our Support Team at [Phone Number] or [Email]Provide Proof of Purchase (Invoice/Order ID)Describe the Issue with clear details or photographs if required We’ll arrange for inspection, repair, or replacement based on eligibility
Inspection: Within 2–4 business days Repair/Replacement: Usually processed within 7–10 business days (subject to parts availability)
We also offer optional extended warranties
for up to 3 years. Ask our team about eligibility and pricing when making your purchase.
Comfort Guaranteed, Quality Delivered.
At Sonnyreena Mechanical LLC,
we believe exceptional service isn't complete without complete peace of mind. That's why we back every job—installation, repair, or maintenance—with our comprehensive, customer-focused guarantee. If you encounter any issues or feel our work doesn't meet your expectations, our family-oriented team promises to address it swiftly and thoroughly, at no additional cost. Our guarantee isn't just a policy; it reflects our unwavering commitment to quality, reliability, and customer satisfaction, ensuring your comfort and trust every time.
We're not putting on airs - our work is guaranteed to satisfy.
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